Key contacts and useful links

Listed below are a selection of useful telephone numbers and websites.

Further information about Baxi Works can be found on our FAQs page but if you are still struggling to find what you need, then please contact us using the enquiry form here and we'll be happy to help.

alt text

Baxi Works

If you have problems logging on, or have a question about Baxi Works Ireland call:

0345 121 3211

Monday to Friday: 8:00am – 6:00pm

Or email

alt text

Baxi Customer Support

For information and advice about our products, technical help or for general enquiries call:

01-459 0870

Monday to Thursday: 8:00am - 4:30pm
Friday: 8:00am - 4:00pm

Or email:


alt text

Baxi Genuine Parts

For help and advice call:

01-459 0870

To find a part on our dedicated database visit Partsarena click here

Useful links

For more information about Baxi, check out our website:

For more information about our sister companies visit:

Baxi UK -
Heatrae Sadia -
Andrews Water Heaters -

Register of Gas Installers of Ireland

To find out more about how to become a Registered Gas Installer:

alt text

Baxi Toolbelt App

The Baxi Toolbelt app enables you to scan the boiler promotional barcode and register the warranty quickly and easily when you’re on the go.

alt text

Join Baxi Works

It's easy to join and you can start reaping the benefits for your business straightaway and collecting points to spend in the rewards catalogue